Responsible Gambling
66zz believes gambling should be a source of enjoyment — not stress or anxiety. Knowing your limits and playing within them is what responsible gambling really means.
Why gambling is a matter of responsibility
Online casino and sports betting are a form of entertainment for many people. At 66zz, we want every user to play with full awareness — keeping an eye on their budget, time, and state of mind. Betting should never be seen as a way to earn income; it is a form of entertainment and carries financial risk.
66zz's Terms and Conditions clearly state that our platform is only for persons aged 21 and above. Minors are strictly prohibited from opening an account or playing, and we take a firm stance on this. Age is confirmed during account verification.
Losing money while gambling is normal — even experienced players lose. However, if losing leads to a pattern of placing bigger bets to win the money back, that is a warning sign. Stopping and taking stock of yourself is the right step in that situation.
Under our Privacy Policy, your gambling data is kept secure, and no information related to your use of responsible gambling tools is shared with third parties. When you set a deposit limit or activate self-exclusion, it remains completely confidential.
If you have more questions about responsible gambling, read our FAQ — it has detailed answers to common questions. For any issue, 66zz's 24/7 live chat support is always available.
Tools to keep yourself safe
66zz has several protective tools that you can activate from your account at any time.
Daily and weekly deposit limits
You can set the maximum amount you are allowed to deposit within a specific period. Once the limit is reached, the system will automatically block new deposits.
Control over continuous play time
Once a set time has passed, the system will suggest you take a break. This helps break the habit of spending too much time playing.
Temporary break — cooling-off period
Your account can be temporarily suspended for anywhere from 24 hours to several weeks. During this time, logging in or placing bets is not possible.
Long-term self-exclusion
If you feel gambling is having a negative impact on your life, you can request to close your account for a fixed period or permanently. Once this request takes effect, it is difficult to reverse.
Review your gambling history
After logging into your account, you can view your deposit, withdrawal, and betting history. This is an easy way to assess your own activity.
Request assistance via live chat
If you contact 66zz's 24/7 live chat support, a trained team member will help you activate protective tools or deal with any issue you are facing.
Recognise the warning signs
Gambling problems do not appear suddenly — they grow gradually. If you notice the following signs in yourself or someone close to you, take them seriously.
If these signs appear, let us know via 66zz live chat, or seek help from family and a professional counsellor.
Where to get help
If you are struggling, you do not have to face it alone. Asking for help takes courage.
66zz live chat and email
The 66zz support team is available 24 hours a day via live chat and email in both Bengali and English. Contact us directly to set account limits or for self-exclusion.
Talk to someone close to you
Having an open conversation with a family member or a trusted friend can often be the biggest help. They can help you understand your situation and make the decisions you need to make.
Mental health counsellors
A psychologist or counsellor experienced in behavioural addiction can help you stay well in the long term. Make use of government and private mental health services available in Bangladesh.
66zz's commitment
We believe responsible gambling is not only the user's responsibility — it is ours too. That is why 66zz is committed to ensuring a safe gambling environment at all times.