66zz Privacy Policy

1.1 Registration and Identity Verification Information

We collect the information you provide when creating an account. This includes:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Bank account or mobile banking details (for financial transactions)

We do not knowingly collect information from anyone under 21 years of age. If we become aware that an underage person has provided information, that account and all associated data will be deleted immediately.

1.2 Usage and Technical Information

The following information is recorded automatically while you use the platform:

• IP address and device identifiers
• Browser type, operating system, and screen size
• Login time, session duration, and pages visited
• Gaming activity: which games were played, bet amounts, and timestamps

This technical information does not directly identify you, but when combined with other data it may be considered personal information.

1.3 Financial Transaction Information

Payment-related information required for deposits and withdrawals is collected. Transactions on the 66zz platform are made via bKash, Nagad, Rocket, Upay, and bank transfer. A record of every transaction is kept and may be used as evidence in resolving any financial dispute.

2.1 Account Management and Security

Your information is used to create, verify, and manage your account properly. At the same time, identity verification procedures are followed to prevent unauthorised access, fraud, and money laundering. Keeping your account secure is one of our primary responsibilities.

2.2 Service Improvement

By analysing your usage patterns we improve the platform's game selection, interface design, and technical performance. This analysis is done entirely anonymously and in aggregate — no individual profile is created.

2.3 Customer Support

Information you share when contacting us via live chat or email is used to resolve your issue. The 66zz customer support team provides assistance in Bengali and English seven days a week, twenty-four hours a day. For any service-related questions, you can visit our FAQ section.

2.4 Responsible Gaming Programme

By monitoring your gaming behaviour data we can identify harmful or addictive patterns. Based on this information, protective measures such as setting limits, recommending breaks, or suspending an account may be taken when necessary. It is important for all users to read 66zz's Responsible Gaming Policy in detail.

3.1 Service Provider Partners

66zz works with trusted third parties to deliver certain services. These include payment processing companies, technology service providers, and game software suppliers. These partners are given only the minimum information necessary to perform their specific service. They may not use this information for their own commercial purposes.

3.2 Legal Obligations

We may disclose necessary information in response to a court order, a lawful request from an investigating authority, or other legal obligations. In such cases we always follow a policy of providing only the minimum information required.

3.3 Your Data Is Never Sold

66zz never sells or rents your personal information to third parties for commercial purposes. Your information is not transferred to advertising networks or data brokers.

4.1 Technical Security

66zz uses multiple layers of security to keep your information safe:

• All data transmission is secured through SSL encryption
• Stored data is kept in encrypted format
• Firewalls and access controls are in place to prevent unauthorised access
• Regular security audits and vulnerability assessments are conducted

4.2 Access Control

Among our staff, only those who need access to information in order to perform their duties can view it. All access is logged and strict action is taken against any unauthorised access.

4.3 Response to a Data Breach

Should a data security breach occur for any reason, we will notify affected users as quickly as possible. Clear information about the nature of the incident, potential impact, and remedial steps taken will be provided.

5.1 Use of Cookies

The 66zz platform uses cookies and similar technologies. Cookies are small text files stored on your device. They are used for the following purposes:

• Keeping your login session active
• Remembering your language and display preferences
• Collecting visit statistics (anonymously)
• Monitoring platform performance

5.2 Cookie Control

You can block or delete cookies from your browser settings. However, disabling certain cookies may limit some site functionality, such as your login session not being maintained automatically.

Necessary information is retained for as long as your account is active. Even after account closure, financial records and identity verification documents are kept for a defined period. Once that period ends, all personal information is securely deleted or anonymised.

Transaction history may need to be retained for an extended period for financial audit and dispute resolution purposes.

7.1 Viewing and Correcting Information

You have the right to view any information held in your account and to request corrections where needed. If any information is incorrect, let us know through the customer support team and we will act as quickly as possible.

7.2 Request to Delete Information

In certain circumstances you may request that your personal information be deleted. However, information related to legal obligations or existing financial transaction records may not always be fully removable.

7.3 Marketing Communications

If you do not wish to receive promotional messages from 66zz, you may opt out at any time. However, messages related to account security, financial transactions, or essential services cannot be stopped, as they are necessary for your protection.

All services on the 66zz platform are intended for users aged 21 and above only. We do not knowingly collect or store information from anyone under 21. Age is verified at registration, and if we become aware of an underage user, their account and all associated information will be deleted immediately.

This privacy policy may be updated from time to time due to business changes, new technology, or legal requirements. Registered users will be notified by email or app notification before any significant change. Continued use of the platform after a change takes effect will be considered as your acceptance of the revised policy.

The date of each update is shown at the top of this page, so you can easily see when the most recent change was made.